What's working, what's not, and what I'm learning. Direct from inside a business I'm still trying to step back from. Written when I have something to say, not to spam your inbox.
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Pricing calls, hiring moves, team conversations. Written the week they happen. The unfiltered version, not the polished recap.
Subscriber-only breakdowns of what's running the business: the mechanics, the numbers, the thinking. No theory. The real operation.
What I'm learning week to week. What's shifting. Patterns from inside a real business, relevant to anyone building their own.
Not theory. Not book summaries. The actual running of a business.
Getting out of operator mode: what's working, what isn't, and why it's harder than it sounds
Team building, hiring, and the moments when you find out who's actually in the right seat
The numbers that matter: pipeline, retention, revenue per head, and what they're telling me right now
Culture and standards: the hallway conversations that reveal more than any all-hands
Leading through uncertainty: the decisions you make with incomplete information and how they land
Building a business that doesn't depend on you: progress, setbacks, and what I'm trying next
When I took over the business, I had no one to call. No mentor who'd been in the same position. No peer group who understood what it actually felt like to run a business through grief and debt at 30. I figured it out by making expensive mistakes and paying close attention.
Leadership Letters is what I send to the people who want to follow along. Not a newsletter with tips. Not a content strategy. Just honest writing about what's actually happening: the good weeks and the weeks where everything you thought you'd fixed turns out not to be fixed.
If you're running a business and you want to know you're not alone in it, this is the right place.
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