This is the operating system I run my real estate agency on. The Weekly, the issues, the numbers, the hires, the 1:1s, the org chart, the job descriptions. One system. Better before bigger.
Most principals I talk to are in the same loop. Customers expect more for less. Staff retention is harder than it has ever been. The compliance load keeps going up. A dozen apps are running in the background that nobody on the team fully understands. The good ideas you have at midnight don't survive the next week because there is no place to put them.
The default response is to add another tool, hire another role, or work another late night. None of those solve the underlying problem, which is that the agency has no operating system holding it together.
Three things I have been running my own agency on. Refined a quarter at a time, on the floor, with my own leadership team. The minimum a principal needs to stop being the funnel for every decision.
Every issue in the business on one list. Maintenance, tenant, owner, staff, listing, technology, money. Visible to the leadership team. Each one moves through Name, Discuss, Decide so the call is made and the team stops having last month's argument again.
What you get: the quiet morning you have not had in years. The issues stop being held in your head.
One meeting from one screen. Good news around the room, the numbers, action items from last week, quarterly priorities, then the issues list in priority order. Same time, same agenda, every week.
What you get: a leadership team that runs without you holding the rhythm. The meeting forces the cadence. The list forces the conversation.
A pool of candidates you've been talking to for months, not a panic post on Seek. 1:1s and quarterly conversations with focus items you set once and run with every time. An org chart that reflects how your business actually works. Job descriptions you can write and finalise. All in one place.
What you get: hiring stops being a fire drill, and the team stops feeling unseen.
Everything I run my agency on, in one place. The Weekly is in service of these. None of them sit in a doc nobody opens.
The Weekly view runs the meeting top to bottom. Numbers, action items, priorities, issues. No separate doc, no separate slide deck, no separate scribe.
One issues list across the whole agency. Each issue carries its own history. If somebody raises it again next month, the whole thread is there.
Quarterly Priorities. Two or three commitments with an owner and a deadline. On track, at risk, or off track, flipped inline.
Anyone on the leadership team drops an idea in. Review them in the Weekly. The good ones get worked. The rest stop dying in someone's notebook.
Pick the three to ten numbers that actually run your agency. Last week and this week side by side. Every week, not just at quarter end.
Recruitment pipeline. 1:1s and quarterly conversations with reusable focus items. Org chart. Job descriptions. One hub for the people side.
One page. Mission, the one-year picture, the three-year picture, the values. Updated quarterly. The reference document the Weekly is in service of.
Every action item rolls forward each week with its owner. If it didn't get done, it's right there in front of the room.
I am the CEO of Nitschke Real Estate in the Adelaide Hills. I rebuilt the business through that opening period. The operating system on this page is the one we ran the rebuild on. The same Weekly meeting. The same issues list. The same quarterly priorities. Refined a quarter at a time.
Today the issues no longer wait for me. The team works them off one list, in one meeting, every week. I am sharing what I built because the next wave of Australian principals is going to need it more than my generation did, and the standard tools are not enough.
About Michael
Add a seat when you hire, drop one when someone leaves.
The existing meeting tools are built for generic small businesses. They are not built for real estate, and they are not built by someone running an agency. This is built around the actual issues that show up in a real estate week, by a principal currently running one.
No. You can run your first Weekly next Monday without reading a book first. The workflow teaches you the system as you use it.
Built for 5 to 30 person agencies. Per-user pricing scales with the team. If you are bigger than 30, book a call and we will talk.
Yes, anytime, self-serve from the billing portal. Monthly cancels at the end of the month. Annual runs to the end of the year. No lock-in clauses.
Not in v1. The system is deliberately CRM-agnostic, so it works regardless of what your team uses for sales or property management. Rex, Vault and Box+Dice integrations are on the roadmap, no firm dates.
Both. The issues list is one list across the whole agency. Departments live as tags. We run sales, PM, admin and leadership through the same system at Nitschke.
Light PM. Quarterly Priorities, the ideas pipeline and the action items give your leadership team a structure to commit to bigger pieces of work, and a rhythm to move them forward. The job is clarity and cadence for the whole agency, not engineering sprints.
Sydney, Australia. AU data residency. Backups are AU-only too.
Because the product keeps getting better, and because you are not buying a template, you are running your agency on a live system. I would rather charge fairly every month and keep building, than charge once and walk away.
The software stands on its own. In-app walkthroughs at every step get you to your first Weekly without me in the room. If you want me deeper in your business wiring this into your agency specifically, my coaching is the way.
Or you can run your agency on the system I run mine on. The Weekly. The issues. The numbers. The hires. The 1:1s. One screen.